Refund Policy

Flashback Toys Refund Policy

Welcome to the Flashback Toys Refund Policy page. Our approach is guided by transparency and efficiency, aligned with UK consumer laws.

Refund Request Acknowledgement

Upon receiving your refund request, we promptly acknowledge it and initiate the necessary steps for a swift resolution.

Detailed Refund Process

  1. Item Inspection: For returned items, we first inspect them to confirm they meet our return criteria.
  2. Refund Initiation: After inspection, we process your refund.
  3. Refund Timeframe: Refunds are generally processed within 10 days, but may take up to 28 days to be credited to your original payment method.

Pre-Order Cancellations and Refunds

If you choose to cancel a pre-order due to shipping delays or for any other reason, we respect your decision and will process your refund accordingly. Pre-order cancellations are subject to the same refund process and timelines as outlined above.

Need Assistance?

For assistance or questions about our refund process, including pre-order cancellations, feel free to contact us at

Our Commitment to Your Satisfaction

At Flashback Toys, your satisfaction is our highest priority. We are dedicated to ensuring a smooth and stress-free refund process for all transactions, including pre-orders.